Payment Posting & Reconciliation
ERA/EOB posting, adjustment review and payment reconciliation for clearer account status.
For US practices, payment posting and reconciliation convert ERA, EOB and patient-payment information into accurate account updates. Neeraj RCM Global Solutions supports posting, adjustment review, denial identification, patient-responsibility transfer and unresolved-balance visibility.
Turn remittance activity into accurate account visibility.
Posting, reconciliation, underpayment identification and reporting connect payment to the correct account.
A defined operational scope.
The agreed scope defines ERA and EOB sources, posting rules, adjustment handling, deposit-reconciliation boundaries, exception queues, patient-responsibility routing and unresolved-balance reporting.
Review electronic and paper remittance information.
Apply available payments to the correct claims and accounts.
Record supported contractual and other adjustments.
Move unpaid or unexpected items into the proper workflow.
Compare available remittance and deposit information.
Report unmatched, unclear or underpaid items for review.
From intake to accountable follow-through.
Receive
Collect approved remittance and payment information.
Match
Match payments and adjustments to claims and accounts.
Post
Apply transactions using the practice’s approved rules.
Reconcile
Compare available deposit, remittance and posting information.
Route
Send denials, variances and unresolved items for action.
Technology supports the work. People own the outcome.
Automation may match remittance data and surface posting exceptions, but adjustments, reversals, refunds and unresolved variances must follow documented practice policy and human review.
Official workflow resources.
CMS payment and remittance advice guidanceCMS health care payment and remittance advice
Clear answers before engagement.
What is the difference between an ERA and an EOB?
An ERA is an electronic remittance file, while an EOB is an explanation of benefits that communicates claim payment and adjustment information. Practices may receive one or both depending on the payer and workflow.
Can payment posting identify underpayments?
It can identify variances and unexpected payment outcomes when the necessary contract or expected-payment information is available.
How do posting errors affect A/R?
Incorrect posting can leave false balances, hide denials, misstate patient responsibility and create unnecessary follow-up. Reconciliation helps reduce these errors.
Build the workflow around the real problem.
Discuss your current workflow, systems and priority accounts.
Share the administrative problem—not patient information—and we will identify the right starting point.